What is CSC SERVICE WORK Charge on Credit Card?
You open your credit card statement and see CSC SERVICE WORK. The name does not match your apartment, gas station, or bank. That gap is why this line feels strange.
In most cases, this is a merchant charge, not a bank fee. You can usually match it to a washer, dryer, laundry app payment, or a card-pay air or vacuum machine.
What Is a CSC SERVICE WORK Charge on a Credit Card?
A CSC SERVICE WORK charge on credit card is typically a payment to CSC ServiceWorks. Banks often shorten the company name, so “ServiceWorks” can appear as “SERVICE WORK.”
CSC ServiceWorks operates shared laundry equipment and many air or vacuum machines. You pay the machine operator, not your landlord’s office name. That is why the statement looks unfamiliar.
This line is not your card’s security code. That three-digit code on the back of a card is also called a CSC. The statement entry is a merchant charge for a service you, or someone with your card, generally used.
Who Runs CSC ServiceWorks
CSC ServiceWorks is a U.S. company that provides laundry solutions and air vending services. Its official site is cscsw.com.
The firm says it operates more than one million machines in the United States and Canada. You may find its equipment in apartment laundry rooms, college dorms, hotels, military housing, laundromats, and gas stations.
Headquarters billing often lists Melville, New York. Your bank may print that city even if you used a machine in another state. That city tag is usually a processing location, not proof that you traveled there.
Older related brand names can still appear in some buildings. You may see Coinmach or Mac-Gray on a machine sticker or on a statement. Those names generally point back to the same operator family.
How This Charge May Appear on Your Statement
Issuers cut names to fit a short field. Read the full string, not just the first few words.
| What you may see | What it often means |
|---|---|
| CSC SERVICE WORK | Same company, with a space added |
| CSC SERVICEWORKS | Standard billing name |
| CTLP*CSC SERVICEWORKS MELVILLE NY | Processor prefix plus billing city |
| CSC SERVICEWORKS MELVILLE NY | Company name with processing city |
| CSC GO | Payment through the CSC GO laundry app |
| COINMACH or MAC-GRAY | Older brand name still used in some buildings |
A prefix such as CTLP is typically added by a payment processor. It does not change who provided the service. The merchant behind the charge is still usually CSC ServiceWorks.
Why You Might See This Charge
The most common reason is laundry. If your building uses CSC machines, you may tap a card on the washer, swipe at a terminal, use a laundry card, or pay in an app such as CSC GO or CSC Pay Mobile.
Each cycle is generally billed on its own. Two wash loads and one dryer cycle can create three small lines, or one combined total, depending on how the machine and your bank post the sale.
Air and vacuum machines are the next frequent source. Many gas stations and convenience stores use CSC air vending. A quick tire fill or vacuum session can post days later under the same company name.
A reload can also create a larger line. Adding money to a CSC GO wallet or a physical laundry card is not the same as one wash cycle. That top-up can look high if you expected a $2 or $3 charge.
Someone else may have used your card. A roommate, partner, or child with a stored card on an app can start a cycle without a new swipe in front of you.
Saved cards can follow a replacement card. If you stored a card in the app or on a machine account, an updated card number may still be billed. That is why a new plastic card does not always stop the charge.
Recurring plans are less common for everyday users. Some properties or services may store a payment method. If you see the same amount on a set schedule, check the app and any emails from CSC before you assume fraud.
Typical Amounts You May See
Prices vary by property, city, and machine type. Treat these as common ranges, not a promise from the company.
| Service | What people often pay | Where it usually happens |
|---|---|---|
| Washer cycle | A few dollars | Apartment, dorm, hotel, laundromat |
| Dryer cycle | A few dollars | Same laundry rooms |
| Wash and dry on one visit | Several dollars combined | Same visit |
| Air or vacuum | Often about $1 to $2 | Gas station or convenience store |
| App or card reload | Higher than one cycle | CSC GO, CSC Pay, or laundry card |
A $1.50 to $3.50 range is commonly reported for one cycle. Reloads can run higher because you are adding a balance, not buying a single load. Always match the date and amount to your own activity.
How to Verify a CSC SERVICE WORK Charge
Start with the date. Think about laundry day, a road trip, or a stop for air that week.
Then check the amount. One small charge often fits a single cycle or air session. Several similar charges on the same day often fit multiple loads.
Look at the location field. Melville, NY on the statement does not mean the machine was in New York. Compare the date with places you actually visited.
Open any laundry app on your phone. CSC GO and CSC Pay Mobile typically store recent cycles, machine IDs, and wallet reloads. That history is often clearer than the bank line.
Ask people who share your card or your apartment. A roommate may have used the laundry room and forgotten to mention it.
Check machine stickers if you still have access to the laundry room. CSC machines usually show a machine ID. That ID helps if you later request a refund or service.
What to Do If You Do Not Recognize It
Do not ignore a charge you cannot place. A small amount can still be a test by someone who should not have your card.
Review nearby transactions. Fraud often shows up as several odd merchants in a short window, not one isolated laundry-size charge.
Contact CSC through the official site first when the date could match laundry or air use. Use cscsw.com, not a random page that ranks for the charge name.
If the charge has no link to your week, call the number on the back of your credit card. Your issuer can help you review the merchant details and, if needed, start a dispute.
Watch for repeat posts. One unrecognized cycle is often a mix-up. The same amount every week may mean a stored card or an app wallet you forgot about.
You can also remove a saved card in the laundry app and request a new card from your bank if you believe the number was stored without your knowledge. Policies vary by issuer and by app.
How to Request a Refund If a Machine Failed
A machine can take payment and then stop mid-cycle. That does not automatically mean the charge is fake. It does mean you may have a case for a refund from the operator.
CSC’s help pages say you can request a refund for one machine online at cscsw.com. You generally need the machine ID from the front of the washer or dryer.
If funds were lost in two or more machines, the same help section directs you to call customer support at (877) 264-6622. Hours listed there are 6:30 a.m. to 7:30 p.m. Central time on weekdays, and 8:00 a.m. to 4:30 p.m. Central time on weekends.
Keep notes before you call or submit a form. Write the date, amount, property name, and machine ID. Take a photo of the machine sticker if you can do so safely.
Refund timing is not instant. CSC’s site says checks can take about 12 to 15 business days to arrive by mail in typical cases. Status tools on the site generally ask for a case ID that starts with C, or for your phone number.
Do not mail your credit card. Laundry-card balance refunds, when allowed, follow a separate card-mail process listed on the company help page. Ask your property office whether that option applies to your building.
Your bank dispute is a backup, not the first step for a failed cycle. Issuers often want proof that you already asked the merchant for a credit.
How to Limit Surprise CSC Charges
Pay attention at the machine. Confirm the cycle price on the screen before you tap or swipe.
Use one payment method on purpose. A stored card in CSC GO is convenient, but it is also easy to forget.
Check the app after laundry day. A quick glance at recent activity can catch a double charge while the visit is still fresh.
Photograph the machine ID when a cycle fails. That one photo often speeds up a refund request.
Review statements weekly, not once a month. Small vending charges are easier to place when the day is still in memory.
If you move out, remove your card from the laundry app and ask whether a leftover card balance can be refunded. Building rules differ, so confirm with management and with CSC.
FAQs About CSC SERVICE WORK Charge on Credit Card
Q. What is the CSC SERVICE WORK charge on my credit card?
A. It is typically a payment to CSC ServiceWorks for a shared washer, dryer, laundry-card or app reload, or a card-pay air or vacuum machine. Your statement shows the machine operator, not the apartment or gas station name.
Q. Is CSC SERVICE WORK a scam?
A. CSC ServiceWorks is a real company with an official site at cscsw.com. The charge is generally legitimate when it matches laundry or air use. Treat it as possible fraud only if you cannot match the date, amount, or any household use.
Q. Why does the charge say Melville, NY?
A. Many banks print Melville, NY because that is a common billing or processing location for the company. It does not mean you used a machine in New York. Match the date to where you actually were.
Q. How do I get a refund for a failed wash or dry cycle?
A. Start with CSC, not a random website. The company help page lets you request a refund for one machine online and asks you to call (877) 264-6622 if two or more machines took funds. Have the machine ID ready, then use your card issuer if the merchant does not resolve it.
Conclusion
A CSC SERVICE WORK charge on a credit card is usually CSC ServiceWorks billing you for laundry or air vending. The name looks odd because your bank prints the operator, not the building or gas station.
Match the date and amount first. Use the official site if a machine failed. Call your card issuer if nothing in your week explains the line.
Disclaimer
This article is for general information only. It is not financial, legal, or consumer-rights advice. Merchant names, refund rules, and posting times vary by issuer, property, and machine. Verify any account-specific question with CSC ServiceWorks through cscsw.com or with the bank that issued your card.
