Have you ever glanced at your bank statement and noticed a mysterious Simple Premium charge on credit card? You’re not alone. Many people spot this entry and wonder what it means.
What Is the Simple App?
The Simple app is a popular tool for health and wellness. It focuses on weight loss, intermittent fasting, and personal coaching.
Users download it from the Apple App Store or Google Play Store. The app offers free basic features, like tracking your fasting times or logging meals.
But for more advanced tools, such as personalized plans or expert advice, you need a premium subscription.
Think of it as your digital coach. It guides you through daily habits with tips on nutrition and exercise. Many people start with a free trial or intro offer. That’s where the premium charge often comes into play.
What Does Simple Premium Mean?
Simple Premium is the paid version of the app. It unlocks extra features that the free tier doesn’t have. These include custom meal plans, workout guides, and one-on-one coaching chats. The subscription comes in different plans to fit your needs.
Here’s a quick look at the types of plans available:
- Monthly: Flexible and easy to try out.
- Quarterly: A three-month commitment for a slight discount.
- Longer terms: Like nine months or a full year, often at a lower rate per month.
Prices can vary based on your location and any promotions.
For example, an intro offer might start low, then renew at a standard rate.
Always check the details before signing up. This helps avoid surprises on your card.
How Does the Simple Premium Charge Appear on Your Credit Card?
When you subscribe, the charge shows up on your statement. It might read as “Simple Premium,” “Play Simple,” or something similar, depending on your bank.
The amount could be $29.99 for a monthly plan or higher for longer terms.
Payments go through your app store account or directly via credit card if you signed up on their website.
If you used Apple or Google, the charge links to your stored payment method there. For website sign-ups, it hits your card or PayPal directly.
Auto-renewal is key here. The app sets it up by default. That means the charge repeats at the end of each period unless you cancel.
It’s convenient if you love the app, but it can catch you off guard if you forget.
Common Reasons You Might See This Charge
There are a few typical scenarios for spotting this charge.
Let’s list them out for clarity:
- You signed up for a trial: Many users start with a low-cost intro. It auto-renews at full price if not canceled.
- Accidental purchase: Sometimes, people click through offers without realizing they’re committing.
- Family member access: If someone else uses your device or card, they might have subscribed.
- Forgotten subscription: You tried it months ago and didn’t cancel.
In some cases, users report charges even after thinking they canceled. This often ties back to the cancellation process not being completed fully.
Is Simple Premium a Scam or Legit?
This is a hot topic. On one hand, the app is legitimate.
It has real users who benefit from its features. The company provides terms of use and a refund policy. They accept major payment methods and have support channels.
On the other hand, user reviews paint a different picture. Many complain about hard-to-cancel subscriptions. Some say they faced unexpected charges for add-ons like workbooks.
Reddit threads are full of stories where people felt tricked by upsell tactics, like timed offers or grayed-out buttons.
For instance, users mention charges continuing after deletion of the app. Others struggle with bot-only support and delayed responses.
While not everyone calls it a scam, these issues raise red flags. Always read reviews before subscribing. If something feels off, dispute the charge with your bank right away.
To give you a balanced view, here’s a small table comparing pros and cons based on common feedback:
| Aspect | Pros | Cons |
|---|---|---|
| Features | Personalized coaching, easy tracking | Limited free options, pushy upsells |
| Pricing | Flexible plans, intro deals | Auto-renewal surprises, varying costs |
| Support | Email and in-app help | Slow responses, hard to reach humans |
| User Experience | Helpful for fasting beginners | Cancellation hurdles, refund denials |
This table shows it’s not all bad, but caution is wise.
How to Cancel Your Simple Premium Subscription
Canceling should be straightforward, but it depends on how you signed up.
Follow these steps to avoid future charges:
- For Apple App Store: Go to your iPhone settings. Tap your Apple ID, then Subscriptions. Find Simple and select Cancel.
- For Google Play: Open the Play Store app. Tap your profile, then Payments & Subscriptions. Choose Subscriptions, find Simple, and cancel.
- For website purchases: Log into your Simple account. Go to your profile, scroll to Manage Subscription, and follow the prompts.
Remember, cancel at least 24 hours before renewal. You’ll keep access until the period ends.
Pausing is an option for some plans.
Check the app settings or contact support. But for full stop, cancellation is best.
Getting a Refund for Simple Premium Charges
Refunds aren’t automatic, but they’re possible.
It varies by purchase method:
- App Store or Google Play: Request through their support. Apple has a report a problem feature. Google offers similar tools.
- Website buys: Contact Simple directly. They review case by case. Link to their refund policy for details.
Users often succeed by disputing with their bank or PayPal. Provide proof like screenshots.
Act quick, as time limits apply. Many recover funds this way, especially for unauthorized feels.
Tips to Avoid Unwanted Credit Card Charges Like This
Prevention is better than cure.
Here are some practical tips:
- Review statements monthly: Catch odd charges early.
- Use virtual cards: Some banks offer one-time use numbers for trials.
- Read terms carefully: Know auto-renewal rules.
- Set reminders: Note trial end dates in your calendar.
- Research apps: Check Reddit or review sites first.
- Secure your accounts: Use strong passwords and two-factor authentication.
These habits can save you headaches with any subscription.
FAQs About Simple Premium Charge on Credit Card
Q. What is the typical amount for a Simple Premium charge?
It often starts at $29.99 for monthly plans, but can be higher for longer terms or add-ons. Prices vary by region and promotions.
Q. Why does the charge keep coming back after I cancel?
If cancellation wasn’t done properly or in time, auto-renewal kicks in. Double-check your method and confirm with support.
Q. Can I get a full refund if I’m unhappy?
It depends. For app store buys, follow their policies. For direct purchases, Simple may refund if you meet criteria, like early cancellation.
Conclusion
The Simple Premium charge on credit card is usually from a subscription to the Simple app’s paid features. While it offers value for health enthusiasts, issues like cancellation troubles make it frustrating for some.
By understanding how it works and taking steps to manage it, you can avoid surprises. Always stay vigilant with your finances.
Disclaimer: This post is for informational purposes only. It does not constitute financial advice. Consult your bank or a professional for personal situations. Information is based on public sources and may change.
Savita is a passionate finance writer with a strong background in the world of money management and financial planning. With over 4 years of blogging experience, she has been helping readers simplify complex financial topics and make smarter money decisions.
