Hey there, have you ever checked your credit card statement and spotted a VenuPlus charge on credit card? It might look like “VENUPLUS” followed by a small amount, like $3 or $5.
If that rings a bell, you’re in the right place. Many people notice these charges after a fun day out at a theme park or entertainment spot. In this post, we’ll break it down step by step.
What Is VenuPlus?
VenuPlus is a company that helps make your visits to big attractions smoother and more enjoyable. They provide tech-savvy services to places like theme parks, zoos, museums, and stadiums.
Think of them as the behind-the-scenes team that sets up things like rental lockers, mobility scooters, and even those fun souvenir coin machines.
Their official name is VENU+, and they’ve been around for years, working with top spots around the world. They claim to be the number one provider for these kinds of solutions, with over 325,000 assets in use globally.
If you’ve been to a major entertainment venue lately, chances are you’ve used one of their services without even knowing it.
One big partner? Walt Disney World. VenuPlus handles things like mobility rentals through their brand ScooterBug, which is the official provider for Disney.
They also manage souvenir coin presses and lockers at various locations. So, if your charge popped up after a Disney trip, that could be the link.
Why Does a VenuPlus Charge Appear on My Credit Card?
These charges usually come from using their services at a venue. You might not see “Disney” or “locker rental” on your statement.
Instead, it shows as VenuPlus because they’re the company processing the payment. This happens a lot with third-party providers.
Here are some common reasons for a VenuPlus charge:
- Souvenir Coin Machines: Those pressed penny or medallion machines you find at theme parks. At Disney World, many machines let you press 8 designs for $5 or one for $1. Some special ones might cost $3 for a quarter press or medallion.
- Locker Rentals: Need a spot to stash your bags? Lockers at Disney parks cost $10 for small, $12 for large, and $15 for jumbo. If you rented one, it could bill through VenuPlus.
- Mobility Rentals: Renting a scooter, stroller, or wheelchair? Through ScooterBug, daily rates start around $50 for scooters, but smaller add-ons or partial days might show smaller amounts.
People often see these after vacations because the charges can take a few days to post.
For example, forum posts from Disney fans mention $3 and $5 charges right after their trips. One person had two $3 hits and one $5, likely from coin machines.
If you didn’t visit a venue, it could be a mix-up or even fraud. But most times, it’s legit if it matches your recent activities.
Common VenuPlus Charge Amounts and What They Might Mean
To help you match up, here’s a quick table of typical charges based on user reports and service prices:
| Charge Amount | Possible Service | Common Location |
|---|---|---|
| $1 | Single pressed penny | Theme parks like Disney |
| $3 | Pressed quarter or medallion | Attractions and zoos |
| $5 | Set of 8 pressed coins | Disney World machines |
| $10-$15 | Locker rental (small to jumbo) | Parks, stadiums |
| $50+ | Mobility scooter rental | Disney via ScooterBug |
These are estimates from online discussions and venue sites. Prices can change, so always check your receipts.
How to Verify If the Charge Is Legitimate
Seeing an unexpected charge can be stressful.
Here’s what to do:
- Check Your Recent Trips: Think back to any venues you visited. Did you use a coin machine, rent a locker, or grab a scooter? Match the date and amount.
- Review Receipts: If you have emails or paper slips from the venue, look for VenuPlus mentions.
- Contact the Venue: For Disney-related charges, call Walt Disney World guest services at (407) 939-5277. They can confirm if it ties to your visit.
- Call Your Credit Card Company: Share the details. They can provide more info on the merchant and help dispute if needed.
- Reach Out to VenuPlus: Visit their site at venuplus.com or contact support. They have sections on mobility, lockers, and more.
Most charges are harmless, but acting quick is key.
What If the VenuPlus Charge Is Unauthorized?
If it doesn’t match your activities, treat it as potential fraud.
Here’s a simple plan:
- Freeze Your Card: Contact your bank right away to stop further charges.
- Dispute the Charge: Use your card’s app or call to file a claim. Provide details like the amount and date.
- Monitor Your Statements: Watch for other odd charges. Set up alerts for transactions over $1.
- Report It: If it’s fraud, notify the FTC or your local authorities.
In rare cases, it could be a billing error from the venue. But better safe than sorry.
Tips to Avoid Surprise VenuPlus Charges in the Future
Nobody likes mystery bills.
Here are some easy ways to stay ahead:
- Use Cash for Small Stuff: For coin machines or lockers, pay with bills if possible.
- Track Expenses on Trips: Keep a note of what you spend each day.
- Opt for Venue Apps: At places like Disney, use their app to track charges linked to your account.
- Set Card Alerts: Get notifications for every charge, no matter how small.
- Research Providers: Before renting, ask how it’ll show on your statement.
These steps can make your outings worry-free.
FAQs About VenuPlus Charge on Credit Card
Q: What company is behind VenuPlus charges?
VenuPlus, or VENU+, is a tech company that supplies services like lockers, coin machines, and mobility rentals to entertainment venues. They often partner with places like Disney World.
Q: Is a $5 VenuPlus charge from Disney legit?
Yes, it often is. Many Disney visitors report $5 charges from pressed coin machines, where you can get a set of 8 designs for that amount.
Q: How do I dispute a VenuPlus charge?
First, confirm it’s not yours by checking your trips. Then, contact your credit card issuer to dispute it. Provide the transaction details, and they’ll investigate.
Conclusion
Spotting a VenuPlus charge on credit card can be puzzling at first, but it’s usually tied to fun services at venues you visited. Whether it’s a souvenir coin from Disney or a locker rental, knowing the basics helps you stay on top of your finances.
Remember to track your spending and verify charges quickly. With this info, you can enjoy your outings without the stress.
Disclaimer: This post is for informational purposes only and not financial advice. Always consult your bank or a professional for specific concerns about charges. Prices and details can change, so verify with official sources.
