Have you ever glanced at your credit card statement and spotted a charge that made you do a double-take? Something like “Innodiet” or “Inno Diets UAB” popping up out of nowhere?
You’re not alone. Many people notice these mysterious entries and start wondering if it’s a mistake, a forgotten purchase, or something worse like fraud.
What Is Innodiet?
Innodiet isn’t some obscure diet fad, but it’s tied to a company called Inno Diets UAB. Based in Lithuania, this outfit develops mobile apps focused on health and wellness. Think heart monitoring tools, running trackers, and even micro-learning apps for facts and tips.
For example, they’ve got apps like Cardi Health for tracking blood pressure and heart rate, or Joggo for running coaching. These are available on both the App Store and Google Play, so if you’ve downloaded something related to fitness or health lately, that could be the link.
But here’s where it gets interesting. Innodiet charges often show up under variations like “Innodiet,” “Inno Diets UAB,” or even “UAB Kilo Grupe.” UAB Kilo Grupe seems connected, possibly as a parent or sister company handling payments.
They offer subscription-based services, which means you might sign up for a free trial or a low-cost plan, and bam—charges start rolling in. It’s all about digital health products, but the naming can confuse people who don’t remember downloading an app.
Why does this matter? Well, in a sea of wellness apps, Innodiet stands out because of user feedback. Some folks praise the apps for helpful tracking features, but others report issues with billing.
More on that later. For now, know that Innodiet is a real entity, not a ghost company, but how they handle charges has raised eyebrows.
Common Reasons for an Innodiet Charge on Credit Card
Seeing an Innodiet charge on credit card? It could stem from a few everyday scenarios. Most often, it’s linked to app subscriptions. You might have tried a free trial for something like a heart health monitor or a diet coaching app.
These trials usually last a week or two, then auto-convert to paid plans if you don’t cancel. Charges can range from $20 to $100, depending on the plan—think monthly fees around $30-50 for premium features.
Another reason? One-time purchases. Maybe you bought in-app extras, like personalized meal plans or advanced tracking tools. Or it could be a forgotten sign-up from months ago.
Sometimes, these companies bundle services, so a charge might come from a related app under the Innodiet umbrella.
Here’s a quick breakdown in a table to make it clearer:
| Reason for Charge | Description | Typical Amount |
|---|---|---|
| Subscription Auto-Renewal | Free trial ends and switches to paid without notice. | $20–$60/month |
| In-App Purchases | Extra features like custom reports or coaching. | $10–$50 one-time |
| Bundled Services | Linked to other apps like Memowrite or health trackers. | Varies, often $30+ |
| Billing Errors | Wrong amount or duplicate from system glitches. | Any amount |
Is Innodiet a Legitimate Company or a Scam?
This is the big question on everyone’s mind. Inno Diets UAB is legit—they’re registered in Lithuania and have real apps with thousands of downloads. But user reviews paint a mixed picture.
On platforms like Trustpilot and app stores, complaints pile up about unauthorized charges, hard-to-cancel subscriptions, and poor customer service. For instance, people report being charged even after canceling, or seeing fees for apps they never used.
Is it a full-blown scam? Not necessarily for everyone. Some users get value from the apps, like real-time health insights. But patterns suggest aggressive billing tactics.
Facebook groups and Reddit threads buzz with stories of “scam” charges via PayPal or credit cards, often linked to Memowrite—a service under Innodiet for writing prompts or books. One common gripe: Hidden recurring payments that sneak in after a low-entry quiz or trial.
That said, not all feedback is negative. A few reviews mention getting refunds after pushing hard, or appreciating the app’s features once billing is sorted.
The takeaway? It’s legitimate but proceed with caution. If charges feel off, treat them as potential red flags and investigate.
How to Check and Verify an Innodiet Charge
Don’t panic if you spot one—start by verifying. Log into your credit card app or online portal and look at the transaction details. Note the date, amount, and merchant name. Cross-check with your email for any receipts from Innodiet or related apps.
Next, review your phone’s app history. On iOS or Android, see if you’ve downloaded Cardi Health, Joggo, or similar from Inno Diets UAB. If yes, check subscription settings in the app or your app store account.
Still unsure? Contact Innodiet directly. Their support is often via email (like hello@innodiets.com or similar from app pages), but response times vary. You can also call your credit card issuer—they might have more merchant info.
Pro tip: Use tools like budgeting apps to track charges in real-time. This way, you catch oddities early.
Steps to Dispute an Unauthorized Innodiet Charge
If the charge doesn’t add up, act fast. Credit card companies give you 60 days to dispute, so don’t delay. Here’s a simple step-by-step guide:
- Gather Evidence: Screenshot your statement, note the charge details, and collect any emails or app confirmations.
- Contact the Merchant: Email or call Innodiet to request a refund or cancellation. Be polite but firm—mention the charge date and amount.
- File a Dispute: Call your credit card company (like Visa or Mastercard) or use their online form. Explain it’s unauthorized or erroneous.
- Follow Up: Monitor your account for reversals. If it’s via PayPal, use their resolution center—they’re good at handling these.
- Escalate if Needed: If no luck, involve your bank or report to consumer protection agencies.
Many people get charges reversed this way, especially for recurring ones. For subscriptions, cancel in the app and block future payments through your card issuer.
Preventing Future Unauthorized Charges from Innodiet or Similar
The best fix is prevention. Start by reading terms before signing up—look for trial details and cancellation policies. Use virtual credit cards for online trials; they limit damage if things go south.
Set up alerts: Most banks notify you of charges over a certain amount or from new merchants. Review statements monthly—it’s boring but saves headaches.
Other tips in bullet form:
- Avoid public Wi-Fi for payments to dodge hackers.
- Enable two-factor authentication on accounts.
- Use strong passwords and change them often.
- Stick to well-known apps; check reviews before downloading.
- Cancel trials early—set calendar reminders.
By staying vigilant, you reduce risks from companies like Innodiet.
FAQs About Innodiet Charge on Credit Card
Q. What should I do if I see an Innodiet charge I don’t recognize?
A. Contact your credit card issuer right away to dispute it. Gather details like the amount and date, and check your app history for any related downloads.
Q. Is Innodiet the same as UAB Kilo Grupe?
A. Yes, they seem connected—charges often appear under either name for the same health apps and services.
Q. How can I cancel an Innodiet subscription?
A. Go to the app settings or your app store account to unsubscribe. If it’s recurring, contact support and block payments via your bank.
Conclusion
Dealing with an Innodiet charge on credit card can be frustrating, but armed with the right info, you can sort it out quickly. Remember, it’s often from health app subscriptions, but if it feels wrong, dispute it without hesitation.
Staying on top of your statements and being cautious with trials goes a long way. Hopefully, this clears things up and helps you avoid future surprises.
Disclaimer: This blog is for informational purposes only and not financial or legal advice. Always consult your bank or a professional for personalized guidance on disputes or charges.
Savita is a passionate finance writer with a strong background in the world of money management and financial planning. With over 4 years of blogging experience, she has been helping readers simplify complex financial topics and make smarter money decisions.
