Have you ever checked your bank statement and noticed a mysterious ERAC Toll charge on credit card? If you’re scratching your head wondering what it is, you’re not alone. These charges can pop up unexpectedly, leaving many people confused.
What Is an ERAC Toll Charge?
ERAC stands for Enterprise Rent-A-Car, a well-known car rental company. An ERAC toll charge on credit card is a fee related to tolls incurred while using one of their rental vehicles.
When you rent a car from Enterprise, you might drive on toll roads, bridges, or tunnels. These tolls are often collected electronically, and Enterprise charges them to your credit card after your rental period ends.
These charges don’t always show up right away, which is why they can catch you off guard. The delay happens because toll authorities take time to process and send the toll data to Enterprise.
Then, Enterprise adds an administrative fee for handling the payment on your behalf. This fee, combined with the actual toll cost, is what appears as an ERAC toll charge.
Why Do ERAC Toll Charges Appear on My Credit Card?
If you’ve rented a car from Enterprise recently, the ERAC toll charge is likely linked to your trip. Here are some common reasons why these charges appear:
- Electronic Toll Collection: Many toll roads use cameras or transponders to record vehicles. If you drove on one of these roads, the toll is automatically billed to the rental car’s registered owner, which is Enterprise.
- Delayed Billing: Toll authorities may take days or weeks to report the toll to Enterprise, so the charge might show up long after your rental.
- Administrative Fees: Enterprise adds a convenience fee for processing toll payments. This fee is often a flat rate or a percentage of the toll amount.
- No Upfront Payment: If you didn’t pay the toll directly (e.g., at a toll booth), the charge is passed to Enterprise, who then bills your credit card.
Understanding these reasons can help you anticipate and manage these charges better.
How Much Are ERAC Toll Charges?
The cost of an ERAC toll charge varies depending on the toll amount and Enterprise’s administrative fees. Here’s a quick breakdown:
| Component | Typical Cost |
|---|---|
| Toll Amount | $1 – $20 (depends on the toll road) |
| Administrative Fee | $3 – $15 per toll |
| Total Charge | Toll + Administrative Fee |
For example, if you crossed a $5 toll bridge, and Enterprise charges a $10 administrative fee, your total ERAC toll charge would be $15. Keep in mind that multiple tolls during your rental period could result in several charges, each with its own fee.
How to Identify ERAC Toll Charges on Your Statement
Spotting an ERAC toll charge on your credit card statement can be tricky because it might not clearly say “Enterprise Rent-A-Car.” Instead, look for clues like:
- ERAC or Enterprise in the transaction description.
- A charge labeled “Toll Charge” or “Toll Fee.”
- A small amount (typically $5-$30) that doesn’t match other purchases.
If you’re unsure, check the date of the charge and compare it to your rental period. You can also log into your Enterprise account or contact their customer service to confirm the charge.
How to Avoid or Minimize ERAC Toll Charges
While you can’t always avoid toll roads, there are ways to reduce or manage ERAC toll charges. Here are some practical tips:
- Opt for a Toll Pass: Enterprise offers toll pass programs (like PlatePass) that cover tolls for a daily fee. This can be cheaper than paying individual tolls plus administrative fees.
- Plan Your Route: Use GPS apps to avoid toll roads when possible. Apps like Google Maps or Waze let you select “Avoid Tolls” in the settings.
- Pay Tolls Directly: If you pass through a toll booth, pay with cash or your own credit card to avoid Enterprise’s fees.
- Review Your Rental Agreement: Before signing, ask about toll policies and fees. Knowing the terms upfront can help you make informed choices.
Taking these steps can save you money and prevent unexpected charges.
What to Do If You Spot an Incorrect ERAC Toll Charge
Sometimes, an ERAC toll charge might seem wrong or unfamiliar. If this happens, don’t panic. Follow these steps to resolve the issue:
- Check Your Rental Details: Review your rental agreement and travel history to confirm if you used toll roads.
- Contact Enterprise: Reach out to Enterprise’s customer service with your rental agreement number and the charge details. They can provide a breakdown of the toll and fees.
- Dispute with Your Credit Card Company: If you believe the charge is incorrect and Enterprise can’t resolve it, contact your credit card issuer to file a dispute.
Acting quickly can help you clear up errors and avoid paying for charges you didn’t incur.
FAQs About ERAC Toll Charge on Credit Card
Q1. How long does it take for an ERAC toll charge to appear on my credit card?
A. It can take anywhere from a few days to several weeks, depending on how quickly the toll authority reports the toll to Enterprise.
Q2. Can I avoid the administrative fee for ERAC toll charges?
A. You can avoid the fee by paying tolls directly at toll booths or using your own toll transponder, if allowed by the rental agreement.
Q3. Why are ERAC toll charges higher than the actual toll amount?
A. The charges include the toll amount plus an administrative fee that Enterprise adds for processing the payment.
Q4. Can I dispute an ERAC toll charge if I didn’t drive on a toll road?
A. Yes, contact Enterprise with your rental details to investigate. If the issue persists, you can dispute the charge with your credit card company.
Conclusion
ERAC toll charge on credit card can be confusing, but they’re usually just tolls plus administrative fees from your Enterprise car rental. By understanding how these charges work, you can take steps to minimize them, like opting for a toll pass or avoiding toll roads.
If you spot an unfamiliar charge, don’t hesitate to contact Enterprise or your credit card company to sort it out. With a little planning, you can keep your rental experience stress-free and avoid surprises on your statement. Happy travels!
Disclaimer: The information in this blog is for general guidance only and is based on common practices as of May 2025. Always check your rental agreement and contact Enterprise or your credit card issuer for specific details about your charges.
